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General

About Cudoni

  • Why should I use Cudoni?
  • Is Cudoni in my city?

How do I use Cudoni?

  • How do I get started?
  • Do I need to send you images of my item?
  • How do I upload my items?

Selling with Cudoni

Selling your luxury fashion

  • How do you authenticate my items?
  • I’m not sure how much my luxury fashion is worth?
  • How do you value my items?
  • What luxury items do you accept?
  • Do you buy my items?
  • Is there a maximum number of items you accept?
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Pricing & Payment

  • How much does Cudoni cost and are there any hidden charges?
  • When can I access my hassle-free earnings?

How does collection & shipping work?

  • Is collection & shipping free?
  • How do I get my items to you?
  • How should I pack my items?

Security

  • What if my item is damaged whilst in one of our warehouses?
  • What if my item is damaged in transit?
  • Is your service covered by insurance?
  • Do you take an inventory of my things? And what happens when you receive them?
  • Where are my items stored?

Buying with Cudoni

Our Authentication Process

  • How do you authenticate items?

Your Order

  • What payment methods do you accept?
  • Can I cancel an order?
  • How do I track my order?

Shipping

  • Which countries do you ship to?

Buyer Returns

  • Returning an item
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