General

About Cudoni

• Why should I use Cudoni?
• Is Cudoni in my city?

How do I use Cudoni?

• How do I get started?
• Do I need to send you images of my item?
• How do I upload my items?

Selling with Cudoni

Selling your luxury fashion

• How do you authenticate my items?
• I’m not sure how much my luxury fashion is worth?
• How do you value my items?
• What luxury items do you accept?
• Do you buy my items?
• Is there a maximum number of items you accept?

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Pricing & Payment

• How much does Cudoni cost and are there any hidden charges?
• When can I access my hassle-free earnings?

How does collection & shipping work?

• Is collection & shipping free?
• How do I get my items to you?
• How should I pack my items?

Security

• What if my item is damaged whilst in one of our warehouses?
• What if my item is damaged in transit?
• Is your service covered by insurance?
• Do you take an inventory of my things? And what happens when you receive them?
• Where are my items stored?

Buying with Cudoni

Our Authentication Process

• How do you authenticate items?

Your Order

• What payment methods do you accept?
• Can I cancel an order?
• How do I track my order?

Shipping

• Which countries do you ship to?

Buyer Returns

• Returning an item